Create a personalized Welcome Pass. The guest scans it to open the app with their room set — they never type it, so it can't go to the wrong room.
Log an internal issue or a guest request. It joins the department board like any other ticket, so any team can follow up.
One incident often needs two teams. Linking them keeps it reading as one event instead of two complaints from the same room.
Schedule a VIP, celebration or pre-arrival amenity. It joins the shared Amenities board so any team member can pick it up and mark it delivered.
Set the tax rate(s) this property charges on in-room dining. Add more than one if you collect separate taxes (e.g. state + municipal) — they’re summed. The guest sees a total that matches exactly what the room is charged.
Ask where to find something or how a workflow works. I only answer about using the Staff Board — I won't make things up.